Accessibility statement
Renaissance Design Inc. invests effort and resources in order to provide its customers with an equitable, respectable, accessible and professional service.
The company operates and promotes the issue of accessibility as defined in the accessibility legislation and considers customers with disabilities equal customers, who are entitled to benefit from full accessibility to the company's properties and services.
The purpose of this part of the website is to inform about the company's accessibility regulations.
The company will continue to work to improve the accessibility of the service it provides to its customers.
Inform all company employees - all company employees know about the legal obligations with an emphasis on the prohibition of discrimination, the provision of equal service in an inclusive environment, and the company's accessibility arrangements for customers with disabilities.
Service trainings for employees - the service employees were trained in providing service to people with disabilities as well as the managers of the centers.
Telephone service centers - our service centers are available and accessible for all our customers, including people with disabilities. The voice response is adjusted and is without background music, at a slow pace and in simple language.
Delivery of information in an accessible format - the company provides its customers with the option of receiving information in accessible formats. The delivery of the information is free of charge and intended for people with disabilities. For inquiries and information on accessibility, you can contact the company's accessibility coordinator Esnat Bar-Noy by phone: 0547729322, or
At the email address: [email protected]
Accessibility of the company's offices There is no public reception
Internet accessibility
There the company considers the accessibility of its website to people with disabilities to be of utmost importance. An accessible website improves the comfort and ease of use for people with disabilities. The site was built in accordance with the regulations on equal rights for people with disabilities (service accessibility adjustments), 2013-2013 and the W3C's Web Content Accessibility Guidelines 2.0, level AA.
The following is a description of some of the operations carried out within the site's accessibility:
Accessibility menu - at the beginning of each page you will find an accessibility menu that allows you to:
o Change the font size
o Change the color contrast
o Skip directly to the page content
o The main menu and to search, using the keyboard.
o Stop the movement of texts and images, to reduce congestion and distractions.
- All actions on the site can be performed using a keyboard as follows: pressing the Tab key moves to the next link and pressing the Enter key activates the link. Pressing Shift-Tab moves to the previous link.
Adaptations for blind users - the site is adapted for surfers who use screen reader software.
The site includes:
o Titles
o Alternate texts for images
o The division of the site into navigation areas and a central content area and the possibility of skipping between them
o Use of ARIA to improve the readability of the screen reader.
- Restrictions on accessibility and requests regarding accessibility
You can view Website Accessibility Guidelines 2.1:
In Hebrew https://www.isoc.org.il/files/w3c-wai/guidelines.html
In English http://www.w3.org/TR/2008/REC-WCAG20-20081211
Contact methods:
The company will be happy to receive requests for information and/or suggestions for improvement in order to improve customer service
For inquiries and information on accessibility, you can contact the company's accessibility coordinator Esnat Bar-Noy in one of the following ways:
Email [email protected]
Phone – 0547729322
Publication of the accessibility statement
The accessibility statement was updated on: 12.21.2022